We recommend using devices, browsers, or operating systems that meet the technical requirements needed to complete ID.me’s identity verification process. This article includes specific device, browser and operating system (OS) requirements needed to verify using ID.me.
Device Requirements
You may use a mobile device, such as a smartphone, tablet, or a computer. However, your device must have the following:
- Access to the internet, with an updated browser, AND
- A working webcam or a selfie camera
Browser Requirements
Mobile Device Browsers
iOS: All major browsers - Last two releases are supported.
Android: All major browsers - Last two releases are supported.
Desktop Device Browsers
Tip: If you haven’t already, we recommend updating your browser before verifying your identity.
We support the latest version of the following browsers for desktop:
Operating System Requirements
Mobile Device Operating Systems
iOS & Android: The most current and previous versions are supported.
Desktop Device Operating Systems
Mac, Windows & Linux: The most current and previous versions are supported.