Revoked account – ID.me Help Center

This article provides instructions on what to do if your ID.me account is revoked. After you close your account, it will be placed in a 'revoked' status, and your profile information will be deleted within 7 days. If you’d like to reinstate your account within that period, follow the steps in this article.

Reinstate your account

If you’d like to reinstate your revoked account:

Go to the ID.me Contact Support page.

Enter your account email address

In the fields labeled “Email address used with ID.me” and “Email address we should use to contact you,” enter the email associated with your revoked account.

Note: If you don’t have access to the email linked to your revoked account, provide the best email address to contact you.

From the “Select your issue” drop-down menu, select My account is revoked.
Select Submit to send your request.

After you submit the form, you will receive an email from ID.me with further instructions.

Close your account

If you no longer want your account after it’s been revoked, no action is required. Your revoked account will be fully removed within 7 days of the closure date.