If your name is misspelled or you’ve legally changed it, you can update your IDMe Wallet in a few steps. This article shows how to submit a request and what documents you’ll need.

Fix a typo or mistake in your name on IDMe

If your name is incorrect:

1. Sign in to your IDMe Wallet.
2. Select Profile.
3. In the “Personal Profile” section, next to “Name,” select Update.
4. Select Edit an error in my name.
   

5. Update the name field(s) with your correct legal name
   The name fields will be pre-populated with the current information in your wallet. For example, if your last name is misspelled, delete what’s in the “Last Name” field, enter the correct name, then select Continue.

   

6. Consent to the IDMe Privacy Policy.
7. If requested, upload a photo of your driver’s license, state ID, passport card, or passport.
8. Select Continue to submit your request.

After submitting your request, IDMe Support will review it and send you an email confirmation once it's approved. This typically takes up to three business days, but may take longer during high request volumes.

Update your legal name on IDMe

If you've legally changed your name, you'll need:

• One primary document: This shows your new legal name (e.g., U.S. driver’s license, U.S. passport, state ID card, or other government-issued photo ID).

  Note: If you don't have a primary document with your new legal name, you won't be able to change the name on your IDMe Wallet. 
• One linking document that proves your legal name change (for example, a marriage certificate or legal name change document). It must be an original or certified copy. Screenshots and photocopies are not accepted.

To update your legal name on your wallet:

1. Sign in to your IDMe Wallet.
2. Select Profile.
3. In the “Personal Profile” section, next to “Name,” select Update.
4. Select Change my legal name.
   
5. Review the required documents, ensuring you have one primary document and one linking document. Then, select Continue. 
   

6. Update the name field(s) for the part of your name that has legally changed. The fields will be pre-populated with your current information. For example, if you’ve legally changed your last name, delete what’s in the “Last Name” field and enter the new name.

   

7. Consent to the IDMe Privacy Policy.
8. Upload your primary document along with your linking document.
9. Select Continue to submit your request.

After submitting your request, IDMe Support will review it and send you an email confirmation once it's approved. This typically takes up to three business days, but may take longer during high request volumes.

Verify for the first time with your new legal name

If you’re verifying for the first time, use your new legal name. Your primary document – driver’s license, state ID, passport, or passport card – must show your new name. If your document doesn’t have your new name, you cannot verify using that name.

Legal name change on video calls

If you’re verifying on a video call, you must submit a primary document that shows your new legal name. If your primary document doesn’t include your new name, you cannot verify using that name.

You may be asked to upload additional secondary documents. If your secondary documents have your previous name, you can submit a linking document that connects your new and previous names.

Acceptable linking documents

Linking documents prove that your legal name changed. Acceptable linking documents include:

• Marriage certificates
• Domestic partnership documents
• Dissolution of marriage
• Legal name change documents
• Adoption papers

If your name changed more than once, you must provide a separate linking document for each change.