You may come across specific IRS error codes when using ID.me. This article includes a list of IRS error codes and next steps to address the error.
| Error code | Next steps |
|---|---|
| 2001 |
For help with any of these error codes, you must contact the IRS. To contact the IRS, visit the IRS website to learn more about online tools and resources, or receive telephone or local assistance. Additional resources can also be found at the bottom of the application login page, in the section titled “What if I can’t verify my identity?" |
| 5001 | |
| - 8016 | |
| - 8028 |