What are the technical requirements to verify my identity? – ID.me Support

See below for browser and operating system (OS) requirements for identity verification.

Process	Mobile		Desktop
Process	OS	Browser	Desktop
Online Self-Service Identity Verification	iOS & Android: Current and previous version	iOS: Chrome, Edge, and Firefox browsers must use iOS 14.3 or later Android: All major browsers supported	All major browsers supported
Trusted Referee Video Call	iOS & Android: Current and previous two versions	All major browsers supported. If joining video call from phone: iOS: Safari only Android: See desktop browser support	Browsers: Google Chrome version 61 and later (64-bit only) Mozilla Firefox version 68 and later Microsoft Edge — all chromium-based versions Opera version 53 and later Apple Safari version 11.1 and later on macOS