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After uploading photos of your documents, selfie, or video selfie on your mobile device, you will be prompted to “Return to the other open browser tab to continue” as shown. *Example below for users within the Chrome Browser on an iOS device |
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Steps to switch tabs: |
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1. Go to the upper right corner of your screen.2. Locate and select the four squares icon.3. Select the tab you want to open.If you do not see a toolbar on your screen, simply scroll up or down to see it. Tip: If you need to switch devices or browsers, first sign out of your ID.me account. Signing in to different browsers or devices may cause issues.
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