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Verifying in a language other than English

When verifying your identity, you can choose to complete verification in a language other than English.

This article shows how to choose a different language before starting the verification process.

Note: The languages you can choose from vary, depending on the organization you need to access using ID.me.

Change language for verification

To change the language used for verification:

  1. Go to the website for the organization you need to access using ID.me.
  2. Find and select the ID.me button.
  3. At the bottom of the sign-in or create an ID.me account screen, select English, then select the language you’d like to use.
    ID.me sign in screen.pngID.me select a language.png
  4. Continue to sign in to or create your ID.me account, then follow the prompts to verify your identity.

Complete a video call in a different language

Are languages other than English available when verifying on a video call?

Yes. When a Video Chat Agent joins the video call, you can ask for an agent that speaks your language.

Can an in-person interpreter help me during a video call?

Yes. Helpers must appear on screen with you to identify themselves. To learn more about who can help you during a video call, visit Asking for assistance on a video call.