Manage account settings
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Managing your ID.me account settings
You can manage your account settings after signing in to your ID.me account. This article explains the settings you c...
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Setting up your ID.me account for work
Whether you're using your account for personal reasons like discounts or taxes, or for work tasks like logging into j...
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Updating your account email address
You can update your account’s email address by adding or deleting email addresses at any time. You can also change wh...
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How to use an email address that’s on your duplicate account
Email addresses can only be on one ID.me account. If you want to use the email address that’s on your duplicate accou...
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Managing your personal information
ID.me is committed to giving you control over your personal information. As part of this commitment, you can download...
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Updating your name on your ID.me account
It’s important to ensure the name on your ID.me profile is spelled correctly and reflects your current legal name. If...
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My name change or edit request was rejected
If you requested an update to your name in your ID.me profile and the update was rejected, you will receive an email ...
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Can I share an account with my spouse or other family members?
Since each ID.me account is designed for use by an individual person, you may not share your account with anyone, inc...
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Changing your physical address
Your physical address displays in your ID.me profile and includes your street address, city, state, and ZIP Code. The...
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How to fix duplicate email errors
A duplicate email error means the email address is already associated with an ID.me account. This error can occur whe...
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Labeling personal and work email addresses
Labeling the email addresses on your ID.me account as personal or for work helps to seamlessly access organizations w...
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Deleting selfies and biometric information
Selfies and biometric information are a representation of you and help to verify your identity and combat fraud and i...
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How to unsubscribe from ID.me marketing emails
ID.me sends marketing emails to keep you informed about the latest product updates, where you can use ID.me, and top ...
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Connecting social or third party accounts to your ID.me account
You can connect social, government, and other third-party accounts to your ID.me account to make it easier when signi...
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Finding who you shared your information with
After you have verified your identity with ID.me, you will need to share some of your information in order to complet...
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Revoking an organization's access to your information
When verifying your identity for an organization (like the IRS) or verifying your membership of a community (like Fir...
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What to do if your account is suspended
Accounts may be suspended for various reasons, including to protect your account. If you believe your account was sus...
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Closing your ID.me account
You are in control of your data and can close your ID.me account at any time. This article explains what to know befo...