Manage account settings
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Managing your ID.me account settings
This article explains how to manage your ID.me account settings. Go to My Account Overview To get to MyAccount Overvi...
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Setting up your ID.me account for work
Use your ID.me account for business purposes by adding your work email address to your account. Each person can only ...
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Updating your account email address
You can add or delete email addresses in your account at any time. This article explains how to manage your ID.me acc...
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Using an email address that’s on your duplicate account
Email addresses can only be on one ID.me account. If you want to use the email address that’s on your duplicate accou...
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Updating your name on your ID.me account
It’s important that the name on your ID.me profile is spelled correctly and reflects your current legal name. If you ...
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My name change or edit request was rejected
If you requested an update to your name in your ID.me profile and the update was rejected, you will receive an email ...
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Can I share an account with my spouse or other family members?
You cannot share your ID.me account with another person, including spouses or family members. Account conflicts often...
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Changing your physical address
Your physical address in your ID.me profile includes your street address, city, state, and ZIP Code. Follow these ste...
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Duplicate email errors
A duplicate email error means the email address is already associated with an ID.me account. This error can occur whe...
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Labeling personal and work email addresses
Some organizations may require a work email, and you may be prompted to assign labels to your emails. To label your e...
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Deleting selfies and biometric information
Selfies and biometric data, which you may be asked to submit during verification, help verify your identity and prote...
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Unsubscribing from ID.me marketing emails
ID.me sends marketing emails to keep you informed about the latest product updates, where you can use ID.me, and top ...
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Managing third-party sign-in options on your ID.me account
Save time by signing in with a social, government, or other third-party account linked to your ID.me account. You can...
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Finding who you shared your information with
When signing in to an organization or website you want to access with ID.me, you’ll need to consent to share your per...
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Suspended account
Accounts may be suspended for various reasons, including to protect your account. If you believe your account was sus...
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Closing your ID.me account
You can close your ID.me account at any time. This article provides details on what to consider before closing your a...