Managing My Account

Creating an ID.me Account

• Am I eligible to be an ID.me member?
• How do I create an ID.me account?

Changing Account Settings

• How do I view and manage my ID.me Account settings?
• How do I reset my ID.me password?
• How do I manage the email address(es) in my ID.me Account?
• How do I delete my ID.me account?
• How do I unlock my account?

Multi-Factor Authentication (MFA)

• What is multi-factor authentication (MFA)?
• How do I add more than one multi-factor authentication (MFA) method to my ID.me account?
• What happens when I select "Text Message or Phone Call" for MFA?
• What does error code D0100 mean when setting up MFA?
• What happens when I select "Push Notification" for my MFA?
• What happens when I select "Code Generator" for MFA?

See all 10 articles

ID.me Authenticator

• How do I download the ID.me Authenticator app?
• What version of the ID.me Authenticator app do I have?
• How do I update my ID.me Authenticator app to the latest version?
• What are the system requirements for the ID.me Authenticator App?
• How do I use ID.me Authenticator’s companion app for smart watches?
• I'm having trouble entering my 6-digit code.