Troubleshooting Identity Verification
- 为什么我的文件未被接受？
- Vai trò của ID.me trong bảo hiểm thất nghiệp là gì?
- ¿Por qué mis documentos no han sido aceptados?
- Troubleshooting guide
- Can I use Native American / Tribal documents as a form of evidence for identity verification?
- What makes my medical bill an acceptable secondary document?
- What makes my bank statement an acceptable secondary document?
- What makes my utility bill an acceptable secondary document?
- What are the technical requirements to verify my identity?
- How do I grant my browser permission to use my webcam?
- Do I need to verify my identity every time I sign in to a partner website?
- Can I have duplicate (2 or more) ID.me accounts?
- Why were my identity documents not accepted?
- What kinds of documents are not accepted by ID.me?
- I'm having trouble taking a selfie. What should I do?
- Why did I get a text message about authorized use of my identity?
- Why was my identity verification attempt unsuccessful?
- What do I do if my verification doesn’t work and I get locked out of my account?
- I didn't answer my security questions correctly. What do I do next?
- What does it mean when "We couldn't read your document?"
- Why can't my phone number be verified?
- I received an error saying that I had already verified my identity. What should I do?
- Why doesn’t my email confirmation link work?
