Troubleshooting Identity Verification
- Why did my identity verification attempt fail?
- What do I do if my verification doesn’t work and I get locked out of my account?
- I failed answering the multiple choice questions. What do I do next?
- I received an error saying that my phone number cannot be verified. What should I do?
- I received a text message with a link, but my phone is not a smartphone. What should I do?
- I received an error saying that I had already verified my identity. What should I do?
- Why doesn’t my email verification link work?