Managing your ID.me account settings – ID.me Help Center

You can manage your account settings after signing in to your ID.me account. This article explains the settings you can manage.

Account overview

After you sign in to your ID.me account, you’ll find an overview of your account, including:

My Profile - Personal account information. Select Manage Profile to update your name or email address.
My IDs - IDs in your ID.me Wallet. Select Manage IDs to view your Wallet.
My Logins - Methods for how you sign in. Select Manage Logins to view and manage your logins.
My Preferences - Email subscription and default homepage settings. Select Manage My Preferences to make changes.
My Cashback - Cash Back balance if you participate in the ID.me Cash Back program. Select View Cash Back to view your balance.
My Activity - Sign in history and details. To view those, select View All Activities.

Manage account settings

To manage your account settings, sign in to your ID.me account.

After signing in, you can select any setting in Overview or select a tab in the navigation. The sections below describe the settings for each menu.

Profile

Find personal information related to your account. You can also manage your account’s email settings and subscribe or unsubscribe to ID.me Shop deals and discounts.

Personal information

The personal information related to your account includes:

Name - The legal name you use. You can update your legal name, if needed.
Email address - Current primary email address for your account. You can change your email address at any time.
City, State, Zip Code - This is the mailing address added when you created your ID.me account or verified for a partner. You can change your mailing address at any time.
Preferences - Default homepage and email subscriptions.

Email

Change your primary email address or add secondary email addresses.

Note: It’s important to ensure the primary email address for your account is one you have access to. This way, we can contact you about account-related information or ID.me deals and discounts.

Preferences

Sign In & Security

Go to “Sign In & Security” to:

Manage multi-factor authentication (MFA) you may have set up
Reset your password
View and revoke partner access to partners you gave access to
Add or manage your ID.me sign in methods
Manage your personal information
Delete your selfie, if you submitted one during verification
Close your ID.me account

My Wallet

View all the cards you’ve added to your Wallet and verify for communities you are a member of. To learn about using Wallet, visit Using your ID.me Wallet.

Contact Support

In Contact Support, you can contact the ID.me Support team.

To view the status of tickets you previously submitted, select My Open Tickets.