As an IRS-trusted technology provider, ID.me is here to help verify your identity.
If you already have an existing ID.me or IRS account, you can access IRS tools and applications by selecting Sign in with ID.me or Sign in with an existing IRS username, and completing additional steps after signing in.
For those verifying their identity with ID.me for the first time, you can choose Self-Service or a live call with Video Chat Agent. To verify with a Video Chat Agent, follow the steps below. The verification process will take approximately 5-10 minutes, plus the wait time for the next available video chat agent. No biometric data will be collected in this option.
Video Chat Agent — What you need
- Email address
- Social Security number
- One primary document and two secondary documents (or two primary documents)
- Smartphone or computer with a camera
Tips and best practices for selecting and uploading acceptable identity documents.
Signing in to IRS
1. Navigate to the IRS application login page.2. Select Sign in with ID.me.If you've never set up an account with ID.me, select Create account and confirm your email to begin. |
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If you have an existing IRS account, you can also log in with your IRS username and password. |
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Multi-factor Authentication
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If you are creating a new account, you will need to set up multi-factor authentication (MFA) to continue with your verification. For instructions on setting up MFA, select one of the following MFA methods: Once you have successfully set up MFA, continue to "Verifying your identity with a video call." |
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Verify your identity with a Video Call
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Once you are signed in to your ID.me account, you can choose to either verify your identity with a video selfie or over a video call with a live agent. Follow the steps to verify your identity with a Video Chat Agent. How do I verify my identity with a video selfie? |
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1. Select Video Chat Agent, then select Continue.
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2. Select Get Started, accept ID.me's consent to collect personally identifiable information, and then select Continue.
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3. Fill in your information and select Continue.Make sure the information you provide matches the information on your documents. |
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4. Confirm your Social Security number and select Continue.Why does ID.me ask for my Social Security number? |
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5. Select the primary document you would like to use and select Continue.You'll need to upload a photo of two primary documents or one primary and two secondary documents. Your document should:
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6. Confirm the name on the document matches the name previously entered and select Continue. |
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7. Select either one additional primary document or two additional secondary documents and select Continue. |
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8. Choose how you want to send ID.me your documents and select Continue.You will have the option to take photos of the documents with your smartphone or by uploading images from your device. |
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9. Upload front and back photos of your document, and select Continue.Not all documents require front and back photos (for example, a U.S. Passport). |
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10. Wait for your documents to be reviewed by an ID.me Video Chat Agent.
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Connecting with a Video Chat Agent |
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1. You will receive an email from ID.me inviting you to join a video call with an ID.me Video Chat Agent; select Check in now to join. |
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2. Wait for the next Video Chat Agent to be available.Make sure to have the documents you uploaded on hand, as you will need to show the documents during the video call. Wait times may vary.
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3. Confirm that you have your documents and that you consent to having your call recorded, then select Join video call.Video Chat Agent recordings are deleted within 30 days. |
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4. Show the Video Chat Agent your documents and answer a few questions to verify your identity. |
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5. Scroll down and select Allow and continue after your video call is complete.This step securely shares your identity information with the IRS and enables you to access the IRS application for which you verified. |
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