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  1. ID.me Support
  2. Verifying My Identity with ID.me

Verifying My Identity with ID.me

Verifying my Identity

  • How do I verify my identity?
  • What information do I need in order to verify my identity?
  • How do I verify my identity using security questions?
  • How do I verify my identity using my driver's license?
  • How do I verify my identity using my passport?
  • Why do you need my personal information like my SSN, Date of Birth, Phone Number and Address?
See all 9 articles

Credit Bureau Information for Identity Verification

  • Who is Experian and how does ID.me use them?
  • Does an inquiry by ID.me affect my credit score?
  • How do I update my information with the credit bureau?
  • What does FCRA stand for?

Troubleshooting Identity Verification

  • Why did my identity verification attempt fail?
  • What do I do if my verification doesn’t work and I get locked out of my account?
  • I failed answering the multiple choice questions. What do I do next?
  • I received an error saying that my phone number cannot be verified. What should I do?
  • I received a text message with a link, but my phone is not a smartphone. What should I do?
  • I received an error saying that I had already verified my identity. What should I do?
See all 7 articles
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