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  1. ID.me Support
  2. Verifying My Identity

Verifying My Identity

Having Trouble Verifying?

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Verifying My Identity

  • How do I verify my identity?
  • How do I verify my identity using security questions?
  • How do I verify my identity using my driver's license or state ID?
  • How do I verify my identity using my passport?
  • How do I take and submit a selfie?
  • Why do you need personal information like my Social Security number?
See all 9 articles

Identity Verification and Credit Bureaus

  • How does ID.me use credit bureau information?
  • Does a credit bureau inquiry by ID.me affect my credit score?
  • What does FCRA stand for?

Troubleshooting Identity Verification

  • Troubleshooting guide
  • Can I use Native American / Tribal documents as a form of evidence for identity verification?
  • What makes my medical bill an acceptable secondary document?
  • What makes my bank statement an acceptable secondary document?
  • What makes my utility bill an acceptable secondary document?
  • What are the technical requirements to verify my identity?
See all 20 articles

Trusted Referees

  • How do I connect with a Trusted Referee?
  • What is a Trusted Referee video call?
  • Why did I get an email after my successful identity verification with a Trusted Referee?
  • What is a Primary or Secondary Identification Document?
  • How do I prove my Social Security number?
  • What can I do to manage long estimated wait-times?
See all 11 articles
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