Verifying My Identity
Having Trouble Verifying?
Contact Support ›Verifying My Identity
- How do I verify my identity?
- How do I verify my identity using security questions?
- How do I verify my identity using my driver's license or state ID?
- How do I verify my identity using my passport?
- How do I take and submit a selfie?
- Why do you need personal information like my Social Security number?
Identity Verification and Credit Bureaus
Troubleshooting Identity Verification
- Troubleshooting guide
- What is a duplicate account?
- Why were my identity documents not accepted?
- I'm having trouble taking a selfie. What should I do?
- Why was my identity verification attempt unsuccessful?
- What do I do if my verification doesn’t work and I get locked out of my account?
Trusted Referees
- How do I connect with a Trusted Referee?
- What is a Trusted Referee video call?
- Why did I get an email after my successful identity verification with a Trusted Referee?
- What is a Primary or Secondary Identification Document?
- How do I prove my Social Security number?
- What can I do to manage long estimated wait-times?
