Verifying My Identity
Verifying My Identity
- How do I 'upgrade my credential'?
- How do I take a selfie using a webcam?
- How do I verify my identity?
- How do I verify my identity using my driver's license or state ID?
- How do I verify my identity using my passport?
- Do I need a smartphone to verify my identity?
Troubleshooting Identity Verification
- What if I don't have any of the documents listed above?
- What does "We need more information" mean?
- How do I update my ID.me profile?
- How do I submit a help desk ticket with ID.me Member Support?
- What does 'Mismatched Information' mean?
- What is Error Code: E4301?
Trusted Referees
- Where do I upload my document(s)?
- What is an ID.me Trusted Referee video call?
- What is a Primary or Secondary Identification Document?
- How do I connect with a Trusted Referee?
- Tips for a successful Trusted Referee Video Call
- Why did I get an email after my successful identity verification with a Trusted Referee?
