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  1. ID.me Help Center
  2. Identity Verification

Identity Verification

Verify your identity and troubleshoot verification issues.

If you’d like to verify for nurse, military, student, teacher, or other communities, go to Community Verification.

  • Documents you need to verify your identity with ID.me
  • Upload your ID documents to ID.me
  • Fix document upload issues on ID.me
  • What to do if your document isn’t accepted by ID.me
  • Fix “We couldn’t read your document” error on ID.me
  • Didn't receive a text message from ID.me?
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  • Fix video selfie issues during ID.me verification
  • How to take an ID.me video selfie

  • Verifying with a short video call
  • Verifying with an extended video call
  • Verify with ID.me if you live outside the U.S. and have an SSN
  • Verify with ID.me using a non-U.S. passport
  • Verify with ID.me using an Individual taxpayer identification number (ITIN)
  • Schedule an ID.me video call appointment online
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  • Change or update your phone number on ID.me
  • Having trouble verifying with ID.me? Fix login and verification issues
  • Switch between browser tabs to continue your ID.me verification
  • Fix the “Sorry, you have been blocked” or 1015 error on ID.me
  • Fix the “Something isn’t right” error on ID.me
  • Can’t access services after ID.me verification?
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Internal Revenue Service Veterans Affairs Social Security Administration Treasury Department United States Patent and Trademark Office Federal Bureau of Investigation Health and Human Services Department National Geospatial-Intelligence Agency

Verify for state benefits and services Arizona California Florida Georgia Idaho Iowa Massachusetts Nevada New Jersey New York North Carolina Pennsylvania Texas Virginia Request vital records

  • Acumen and ID.me

First Advantage

Security Benefit
  • FDIC FBCSC and ID.me
  • RES and ID.me

Patient verification E-prescribing for providers

  • MGM Resorts and ID.me

  • Verify your identity in person with ID.me at a retail location near you
  • Documents you need for ID.me in-person verification

Digital Equity
  • Verify your identity with ID.me Self-Service
  • Verifying with KBA-R
  • Power of Attorney and ID.me

Identity Verification Trending Articles

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ID.me simplifies how individuals prove and share their identity online.

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