Verifying My Identity
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VA & ID.me
The Department of Veterans Affairs (VA) has partnered with ID.me to verify VA users requesting information online. ID...
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Veterans Affairs - How do I verify my identity for Veterans Affairs?
Steps to verify your identity for Veterans Affairs: 1. Visit VA.gov, and Sign In to your account. 2. Select y...
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Veterans Affairs - How do I verify my identity using my Driver's License or State ID?
You can verify your identity for Veterans Affairs using your Driver's License or other State ID by either taking...
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Veterans Affairs - How do I verify my identity using my passport?
If you choose to verify your identity for VA.gov using your Passport, you can choose to take a photo of your Passport...
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Veterans Affairs - What is a Primary or Secondary Identification Document?
To verify your identity through the ID.me Trusted Referee process, bring to the video call either Two primary ident...
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Veterans Affairs - Why do I need to confirm my email address?
ID.me requires each user to confirm their email address using a unique link before proceeding with verification. Conf...
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Veterans Affairs - Why doesn’t my email confirmation link work?
To confirm your email address, you must the most recent link we have sent you via email within 15 minutes of your req...
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Veterans Affairs - Why couldn't my phone number be verified?
As part of the identity verification process, we use the physical possession of a phone in your name to verify that y...
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Veterans Affairs - As a caregiver, how can I access benefits for someone else?
In recognizing the important role of caregivers in supporting the health and wellness of Veterans, the Department of ...
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Veterans Affairs - Why was my identity verification attempt unsuccessful?
If your identity verification attempt was unsuccessful, it means that we were unable to match the information you pro...
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Veterans Affairs - What do I do if my verification doesn’t work and I get locked out of my account?
After several unsuccessful attempts to verify your identity, the system will automatically lock your account. There i...
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VA - With power of attorney, how can I access benefits for someone else?
The Department of Veterans Affairs (VA) is working with ID.me to let people with Power of Attorney assist veterans th...
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Veterans Affairs - How do I sign into VA.gov using DS Logon or MyHealtheVet?
To log into Veterans Affairs using your existing DS Logon or My HealtheVet account, visit VA.gov and select the Sign ...
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Veterans Affairs - I received an error saying that I had already verified my identity. What should I do?
This error is usually related to having duplicate ID.me accounts. A verified account may already exist for you under ...
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Veterans Affairs - How do I sign into VA.gov using DS Logon?
Steps to log into VA.gov using your existing DS Logon account: 1. Go to the VA.gov sign in page and select Sign i...
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Veterans Affairs - Why do you need my personal information?
ID.me may require sensitive pieces of information to verify that you are eligible for a particular benefit and to ens...
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Veterans Affairs - How do I contact ID.me Member Support?
ID.me offers the available channels to support members verifying for Veterans Affairs. Select one of the options belo...