Skip to main content
NEW!Still working on your 2021 tax return? View IRS Resources. (En Español)
ID.me Help Site Help Center home page ID.me Help Site Help Center home page
ID.me
  1. ID.me Help Site
  2. Verifying for Veterans Affairs
  3. Verifying My Identity

Verifying My Identity

  • VA & ID.me

    The Department of Veterans Affairs (VA) has partnered with ID.me to verify VA users requesting information online. ID...

  • Veterans Affairs - How do I contact ID.me Member Support?

    ID.me offers the available channels to support members verifying for Veterans Affairs. Select one of the options belo...

  • Veterans Affairs - Why do I need to confirm my email address?

    ID.me requires each user to confirm their email address using a unique link before proceeding with verification. Conf...

  • Veterans Affairs - Why couldn't my phone number be verified?

    As part of the identity verification process, we use the physical possession of a phone in your name to verify that y...

  • Veterans Affairs - What is a Primary or Secondary Identification Document?

    To verify your identity through the ID.me Trusted Referee process, bring to the video call either Two primary ident...

  • Veterans Affairs - How do I verify my identity using my Driver's License or State ID?

      You can verify your identity for Veterans Affairs using your Driver's License or other State ID by either taking...

  • Veterans Affairs - How do I verify my identity for Veterans Affairs?

    Steps to verify your identity for Veterans Affairs: 1. Visit VA.gov, and Sign In to your account. 2. Select y...

  • Veterans Affairs - Why was my identity verification attempt unsuccessful?

    If your identity verification attempt was unsuccessful, it means that we were unable to match the information you pro...

  • Veterans Affairs - What do I do if my verification doesn’t work and I get locked out of my account?

    After several unsuccessful attempts to verify your identity, the system will automatically lock your account. There i...

  • Veterans Affairs - How do I sign into VA.gov using DS Logon or MyHealtheVet?

    To log into Veterans Affairs using your existing DS Logon or My HealtheVet account, visit VA.gov and select the Sign ...

  • Veterans Affairs - How do I verify my identity using my passport?

    If you choose to verify your identity for VA.gov using your Passport, you can choose to take a photo of your Passport...

  • Veterans Affairs - I received an error saying that I had already verified my identity. What should I do?

    This error is usually related to having duplicate ID.me accounts. A verified account may already exist for you under ...

  • Veterans Affairs - How do I sign into VA.gov using DS Logon?

    Steps to log into VA.gov using your existing DS Logon account: 1. Go to the VA.gov sign in page and select Sign i...

  • Veterans Affairs - Why do you need my personal information?

    ID.me may require sensitive pieces of information to verify that you are eligible for a particular benefit and to ens...

  • Veterans Affairs - Why doesn’t my email confirmation link work?

    To confirm your email address, you must the most recent link we have sent you via email within 15 minutes of your req...

ID.me Help Site Help Center home page

ID.me simplifies how individuals prove and share their identity online.

Follow ID.me on Twitter Like ID.me on Facebook Follow ID.me on LinkedIn Follow ID.me on Instagram Follow ID.me on Reddit
Learn Corporate Site Security & Compliance News & Insights Developer Support
Connect Government Services ID.me Shop Contact Sales Media Enquiries

Our Member Support team is available 24 hours, 7 days a week.

Contact Support
Submit a request

Copyright © ID.me, Inc.

Privacy Terms Cash Back Terms