If you're interested in contacting member support for assistance verifying your account or for general assistance, feel free to email firstname.lastname@example.org, chat with a live agent by clicking on the "Need help? Contact us!" tab on the right-side of any ID.me webpage, or call us by dialing (866) 775-4363.
Our phone lines are open from 10:00am to 10:00pm eastern. We are available via email from 8:00am to Midnight eastern, 7-days a week. For a faster response, please e-mail email@example.com, or use the "Need help? Contact us" button on the side of any ID.me page and we will get back to you as soon as possible.