Verification assistance / general support

If you're interested in contacting member support for assistance verifying your account or for general assistance, feel free to email help@id.me, chat with a live agent by clicking on the "Need help?  Contact us!" tab on the right-side of any ID.me webpage, or call us by dialing (866) 775-4363.

Our phone lines are open from 10:00am to 10:00pm eastern.  We are available via email from 8:00am to Midnight eastern, 7-days a week.  For a faster response, please e-mail help@id.me, or use the "Need help? Contact us" button on the side of any ID.me page and we will get back to you as soon as possible.  

 

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